CASE STUDY
Pocket Gems grew global ad ARPDAU 12% with Rewarded Surveys, with 0% revenue cannibalization
Pocket Gems partnered with TapResearch to bring an all new rewarded format to their players in Episode that drove stronger app engagement and increased ARPDAU.

01About Pocket Gems
Pocket Gems is on a mission to build the greatest games and interactive entertainment in the world. With products that have been downloaded over 500 million times by mobile players across the globe, Pocket Gems works hard to deliver memorable mobile game experiences that keep their players coming back for more. As a top performing studio, the team sought out a new partner to continue fueling their growth as the global privacy landscape rapidly transformed.
Industry: Mobile Games · Country: Worldwide · Site: www.pocketgems.com
02Challenge
To help players unlock more premium content by earning Gems. With a goal to help Episode players access more premium content, the Pocket Gems product team was looking for a new, reward-based content partner to make our players' experiences better while also growing our business. The requirements for the new partner were:
1. It must have a positive impact on player experience
2. It must fit the per unit costs of their virtual economy (hard and soft currency)
3. It must not cannibalize existing revenue streams
TapResearch helped us introduce our players to a new category of rewarded content that created opportunities for players to earn in-game currency, which they loved, while driving increased ARPDAU for us.”
Eitan Winer
Product at Pocket Gems
03Solution
Introduce Rewarded Surveys as a new access point for premium content. After careful consideration and collaboration with TapResearch, the team decided that Rewarded Surveys fit their player engagement and monetization strategy, and met the requirements they were looking for in a partner. The new feature would live in an all new “Earn Gems” section of the game that was introduced to players as part of the rollout giving all player types a dedicated earn center in the game where they can discover Offers for the first time.
The team ran a series of A/B tests on both iOS and Android games to ensure a net-positive result and players quickly began adopting the new format. Methodology: the team initially launched the survey to 5% of the target population for around two weeks, then gradually rolled it out to 50% and 95%. For each roll out, the team focused on player happiness first, looking at player engagement metrics, then also measured business growth through ARPDAU of existing in-app currency and conversion rate.

04Results
Rewarded surveys give players a new way to engage with the game and unlock premium content that they might not have accessed otherwise. Additionally, as a direct result of providing the majority of daily active users with access to rewarded surveys in Episode, players quickly adopted the new earn format resulting in an increase to core business drivers.
- 12% global ad ARPDAU increase
- 0% existing revenue cannibalization
- 9/10: on a scale of 1-10 of how likely an Episodes player is to recommend TapResearch surveys, the average response is 9